Ordering Information
Payment Options
F&L Petroleum Products accepts the following methods of payment:
- Credit Card - Visa, MasterCard, and American Express
- Check
- Money Order
- Wire Transfer
- Cash
Customers who wish to establish a line of credit with F&L can download a Credit Application, which requires Adobe Acrobat Reader.
Shipping Options
We are confident that we can accommodate your shipping request with our network of freight and delivery companies. We ship domestic and international orders daily by plane, ship, truck and mail. Will Call pick up is also available for local customers. If you have any shipping-related questions or requests, please don't hesitate to contact us at (562) 216-8383.
*Next day delivery service available only for products in stock and orders placed before 1pm PST. Terms and conditions for next day delivery subject to change without notice.
Will Call Policy
F&L Petroleum Products will make every effort to accommodate the will call date/time requested by its customers. Items in stock can typically be prepared for pick up within one business day. An F&L Customer Support Rep will contact the customer if a requested pick up time cannot be accommodated. To verify whether or not an order is ready for pick up, customers may also call (562) 216-8383.
Return Policy
F&L Petroleum Products accepts returned merchandise if container/product is unopened and in “factory new” condition. Returns are accepted only within 30 days of purchase. Returned items are subject to a 30% restocking fee. If you have any return policy related questions or requests, please don't hesitate to contact us at (562) 216-8383.
Online Shopping Security
Shopping online with F&L Petroleum Products is absolutely safe -- you never have to worry about credit-card safety when you are shopping at our site. We use the latest encryption technology to keep your personal information safe. All your ordering information -- including your name, address, and credit card number -- is encrypted using a secure server for maximum security. All transactions are processed using a technology called Secure Sockets Layer (SSL). SSL technology is the industry standard method for protecting web communications, and was developed by Netscape communications. The SSL security protocol provides data encryption, server authentication, message integrity, and optional client authentication for a TCP/IP connection. All information transmitted to F&L Petroleum Products is encrypted and sent using this technology. To ensure that your information is even more secure, once we receive your credit card information, we store it on a server that is not accessible from the Internet.
Our Commitment to Your Privacy
Privacy is a top priority at F&L Petroleum Products, and we are committed to providing our customers with a secure and safe environment in which to shop and browse. It is very important to us that the confidence and security you have always had in F&L extends to every aspect of our operation, including your privacy and safety when using our website. F&L Petroleum Products will not sell any element of your personal information to any third parties without your express permission. If you would like additional information about our privacy policy, please email us or call (562) 216-8383.